Not Getting Sued

Posted on May 11, 2009 by


My non-market business environment class tonight is talking about how companies respond to bad publicity, which can be driven by either the media or by special interest groups.

During the discussion, one of my classmates talked about a friend of his who is a doctor. The doctor had told him that when malpractice suits are ¬†filed, the determining factor is usually the doctor’s interpersonal skills rather than his medical skills. In other words, the incompetent doctors who are really nice guys tend to be safe, while the very good doctors who rub people the wrong way tend to get hit by lawsuits.

I think there’s something very fundamentally human and very wrong with that. However, I also think that it’s important to understand that conversational skills can be just as important as technical skills when it comes to your professional work, no matter what industry you’re in.

Posted in: Work